Last Updated: October 19, 2026
At a glance
Shopping, delivery, returns and privacy answers. Full policies apply; contact us if a product detail is unclear.
What does Amplissa sell?
Makeup brushes, hair tools, mirrors and tool storage, plus a small selection of related home accessories. Check each product’s listed option and contents.
Do you manufacture the products?
We are an independent online retailer. Unless expressly stated, we do not claim to manufacture a product or be affiliated with or endorsed by a third-party brand.
Where do you deliver?
Our stated area is the 50 United States and Washington, DC. We do not offer international delivery. Address eligibility is confirmed at checkout; ask us about a PO Box, Alaska or Hawaii if service is unclear. We do not promise APO/FPO or territory delivery.
Is Standard shipping free?
Yes. Standard shipping is free with no minimum purchase within our stated delivery area.
How long does processing take?
Normally 1–2 business days. Business days are Monday through Friday, excluding U.S. federal holidays.
When should an order arrive?
Estimated transit after dispatch is 2–4 business days, for an estimated total of 3–6 business days including processing. These are estimates, not guarantees. If dispatch is delayed, we offer the choice to accept a revised time or cancel for a prompt refund.
How do I track an order?
Use the shipping/tracking information sent after dispatch, when available. A newly created label may not yet have a carrier scan. Contact us with your order number if tracking is unclear.
Can I cancel or change an order?
Contact us immediately. We will try to help before fulfillment, but changes cannot be guaranteed once processing or dispatch has begun. An approved unshipped cancellation is refunded promptly without waiting for return inspection.
Which items can I return?
Request a return within 30 calendar days after delivery. Change-of-mind items must be unused, undamaged and have included accessories. Defective or misdescribed goods remain protected by applicable rights.
How do I request a return?
Email support@amplissa.com with the order number, item and reason. We will provide instructions and the correct return destination. Do not send goods to the correspondence address unless instructed.
Who pays return shipping?
Amplissa pays for eligible approved returns and provides a prepaid return label.
Do you charge a restocking fee?
No. We do not charge a restocking fee.
Can I exchange an item?
No. We do not offer exchanges. Request an eligible return and place a separate order for a different item.
When is a refund issued?
For an approved return, we will issue the refund to the original payment method within 10 calendar days after receiving and inspecting the returned item. Your bank, card issuer, or payment provider may require additional time to post the credit to your account.
What if an item is damaged, wrong or incomplete?
Contact us promptly with the order number and description, plus photos where useful. We will investigate and explain the remedy and any prepaid return arrangements.
Which payment methods can I use?
Use the payment methods actually offered at checkout for your order. Availability depends on eligibility and provider rules. Prices are USD; the complete total is shown before submission. We never request full card details or codes by email or require off-site personal transfers.
How do I manage advertising cookies?
Use applicable platform privacy/cookie controls and your browser settings. Where enabled, advertising or analytics tools have separate purposes; this FAQ and the Privacy Policy are not consent. A closed banner does not prove no tracking. The Privacy Policy describes optional Google tools conditionally.
How can I make a privacy request?
Email support@amplissa.com or use the Your Privacy Choices entry in our Privacy Policy. Applicable access, correction, deletion, portability and opt-out rights are explained there, including verification, agents, timing, GPC and appeals.
How do I contact customer support?
Email support@amplissa.com, call +1 (912) 538-4433 or use our Contact Us page. We do not promise unverified staffed hours or a guaranteed response time.
How do I choose a brush or comb?
Compare the shape, listed dimensions, tooth spacing and included item. Do not assume two similar tools have the same size or purpose. Ask us before ordering if a necessary detail is unclear.
Are the display accessories included?
Only the contents expressly stated in the selected product listing are included. Cosmetics, mirrors or other props shown alongside a tool are not automatically included.
How should I care for my tool?
Follow the care directions supplied for that specific item. Do not assume all materials or powered accessories can be washed or immersed. Contact us when the listing does not resolve a care question.